Call & Contact Centre Expo 2021
16th November 2021 - 17th November 2021
Book your 1-2-1 slot with Onecom to receive critical advice, innovative ideas and technological resources needed to stay at the very top of your game and deliver simply brilliant customer experiences.
You won't want to miss this!
Visit Onecom on
As the UK’s leading business telecoms and cloud communications provider, Onecom are on hand at stand CC-AH90 at this year's Call & Contact Centre Expo, ready to help organisations deliver simply brilliant customer experiences by embracing the new hybrid.
Our Mission is to enable organisations to realise the potential of communication technology, develop competitive advantage and empower their people to succeed.
Your contact centre, your way
Book Your Slot to Discover:
Conversational Customer Engagement
Intelligent Virtual Agents
Gamification & AI
Delivering Agent Engagement & Satisfaction
Five9 & Onecom's seminar session
How to Avoid a CX Strategy Flatline by Embracing the New Hybrid
16th Nov 2021 | The Evolving Contact Centre
Join Onecom & Five9 at this year's Call & Contact Centre Expo as we present "How to Avoid a CX Strategy Flatline by Embracing the New Hybrid". We'll be holding a panel discussion on the routes to delivering brilliant CX as part of a ‘new hybrid' model. Learn more and register your free ticket here.
What Our Customers Are Saying
"We have some very loyal and dedicated customers, but recognised that they wanted to transact with us in a different way. Right from the start, I could talk to Onecom about how best to approach these challenges as an operational leader. It's a genuine, collaborative partnership." Janis Hambling, Customer Solutions Delivery
Yorkshire Building Society
"We wanted to take out some of the mundane tasks out of the agents queue to allow them to focus on customer tasks that require a human touch. It's all about a seamless experience for our customers, and giving them the channel choice with how they want to deal with their query." Andy Harris, Head of Customer Experience
"Experts since 1859, 'leave nothing to chance' is a statement we live by. That goes for our technology too. Onecom continue to be a critical partner for our cloud unified communications and mobile strategy, allowing us to realise our mission to make Britain a safer place." British Engineering Services