Beumer Group required a robust and flexible mobile communication solution to support its diverse and complex operations. Frequent international travel and a growing global workforce made it difficult to manage mobile expenses effectively. The company faced several significant challenges with its previous mobile service provider:

• Unpredictable Roaming Costs: Frequent international travel led to high roaming charges, which resulted in financial inefficiencies and difficulty managing costs.
• Absence of Cost Controls: Without spending caps, the company experienced unpredictable and rising mobile service costs, making budget management a challenge.
• Inadequate Business Device Support: Beumer Group struggled to find smartphones that met their business needs. While affordable, other devices lacked critical management and productivity tools, limiting the team’s ability to work efficiently.

To address these issues, Beumer Group partnered with Onecom and Samsung, leveraging Samsung's enterprise-grade smartphones and Onecom’s seamless rollout, support, and management services.

Onecom introduced a competitive pricing structure that significantly reduced Beumer Group’s per-connection costs, resulting in substantial savings across its mobile fleet without compromising service quality. Through Onecom’s tech fund, Beumer Group was able to modernize its mobile infrastructure by upgrading to Samsung Galaxy A35 Enterprise Edition devices. 

The introduction of Samsung’s Galaxy A35 Enterprise Edition provided Beumer Group with advanced business features such as extended warranties, enterprise-level device management, and five years of security and maintenance updates. The access to the Android app ecosystem ensured that employees could use the work-related apps they needed to stay productive in any environment.

Beumer Group's fleet of Samsung Galaxy A35s gave the team access to affordable devices, while still retaining all the power, speed, innovative features, and business tools you would expect from an effective business smartphone.

Onecom also implemented its OneCloud portal, a user-friendly platform that allowed Beumer Group to manage their mobile connections, devices, and billing more effectively. The portal streamlined processes like SIM card replacements, device ordering, and billing allocation to specific cost centers. This self-service tool empowered Beumer Group to handle mobile management tasks more efficiently without relying on customer support calls or emails.

Onecom’s exceptional customer service was a standout benefit for Beumer Group, far exceeding the support from their previous provider. Onecom provided a dedicated account manager, Helen, who conducted in-person consultations at Beumer Group’s offices to understand their specific needs and offer tailored solutions. Helen’s responsiveness and hands-on approach ensured that Beumer Group received personalized support, with urgent issues swiftly addressed and minimal disruption to their operations.

With their mobile communication infrastructure now optimized, Beumer Group plans to explore further opportunities for increasing efficiency and productivity by continuing their partnership with Onecom and expanding their use of Samsung devices.