The newest productivity-boosting smartphone from Samsung has arrived - meet the Samsung Galaxy S24 FE. Upgrade to a new era of business, now available to[…]
Read MoreA recent cyber-attack on public Wi-Fi at 19 UK railway stations exposed a concerning vulnerability: insider threats. Hackers displayed disturbing messages[…]
Read MoreStarting on 1 October 2024, Ofcom introduced new mobile roaming regulations that will impact mobile service providers and their customers.
Read MoreEffective workforce management is crucial for the success of contact centres. This encompasses optimising agent performance, improving training and[…]
Read MoreCustomer interaction analytics is a game-changer for contact centres, providing actionable insights from every customer interaction. By harnessing[…]
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