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The Onecom Blog

Onecom extends partnership with Irish FA

Onecom extends partnership with Irish FA

Onecom News

Communications provider Onecom has extended its partnership agreement with the Irish Football Association. Onecom is the UK’s largest independent business[…]

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Financial Services: Navigating DORA for Operational Resilience in Contact Centres

Financial Services: Navigating DORA for Operational Resilience in Contact Centres

Onecom , , ,

Introducing DORA, the Digital Operational Resilience Act, a point of change and innovation in the financial services industry. This new legislative[…]

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BT Confirms Delay in The Big Switch-Off to 2027

BT Confirms Delay in The Big Switch-Off to 2027

Onecom , , , , ,

In a recent announcement, BT confirmed that the switch-off of lines will now occur by January 31, 2027, rather than the original deadline of December 2025[…]

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From Patient Communication to Care Coordination: The Contact Centre's Role

From Patient Communication to Care Coordination: The Contact Centre's Role

Adam Green , , ,

Healthcare contact centres play an integral role in the communication between patients, healthcare providers, and other stakeholders. Currently, the[…]

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CX Stripped Bare – THE essential step to expose your realities and redress your fundamentals

CX Stripped Bare – THE essential step to expose your realities and redress your fundamentals

Tristan King , , ,

Onecom CX expert, Tristan King, has skilfully penned a thought-provoking blog delving into the fundamental aspects of customer experience. Emphasising the[…]

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World Password Day: Empowering Your Cybersecurity with Robust Password Practices

World Password Day: Empowering Your Cybersecurity with Robust Password Practices

Onecom ,

In today's dynamic cybersecurity landscape, where cyber threats are evolving at an unprecedented pace, the significance of robust password practices[…]

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