General Terms - Business

General Terms - Personal Use

• 8×8
• ADSL, FTTP, FTTC, SoGEA & SoADSL 
• Assured IP Broadband
• Assured Products & Fraud Monitor
• Back-up
• CallTeams
• Connect4Teams
• Connect4Teams iCall Suite
• Core Support
  
• Email Signature 
  
• Ethernet Connectivity & WAN
• Fixed Line Services
• Five9
• Highlight
• HPE Aruba EdgeConnect
• Inbound
• International SIP
• IoT
• Mediant SBC Maintenance
• Microsoft
• Microsoft Teams Direct Routing
• Mobile (Network Billed)
• Mobile (Onecom Billed)
• Onecom Call Recording
• Onecom CyberProtect
• Professional Services
• Samsung Knox
• Security
  
• SIP
• SOTI
• SupportPAK
• Sycurio (formerly Semafone) PCI DSS Solution
• TCaaS
• Telephone Systems Maintenance & Support Plans
• Vox One
• Vox
• Zendesk
• Zoom

• Purchase of Goods Terms - Business
• Purchase of Goods Terms - Personal Use
  

• Subsidy Terms

• Customer Agreement
• User Terms

• Acceptable Use Policy

• Price Guide

Business Solutions Terms

Please note that as of 3rd March 2025 the Business Solutions Terms and Conditions were replaced with the General Terms and the applicable Service Terms.

• Onecom Business Solutions Terms & Conditions  17.01.2025 - 02.03.2025
• Onecom Business Solutions Terms & Conditions 30.10.2024 to 16.01.2025
  
• Onecom Business Solutions Terms & Conditions 15.05.2024 to 29.10.2024
  
• Onecom Business Solutions Terms & Conditions 19.01.2023 to 14.05.2024
• Onecom Business Solutions Terms & Conditions 09.12.2020 to 18.01.2023
  
• Onecom Business Solutions Terms & Conditions 01.02.2019 to 08.12.2020
  

Business Mobiles Terms

Please note that as of 3rd March 2025 the Business Mobiles Terms and Conditions were replaced with the General Terms and the applicable Service Terms.

• Onecom Business Mobiles Terms & Conditions 15.05.2024 to 02.03.2025
• Onecom Business Mobiles Terms & Conditions 19.01.2023 to 14.05.2024
• Onecom Business Mobiles Terms & Conditions 08.06.2021 to 18.01.2023
• Onecom Business Mobiles Terms & Conditions 01.02.2019 to 07.06.2021

Equipment Purchase Terms

• Equipment Purchase Terms 04.11.24 - 23.01.25

IT Managed Service Terms

• IT Managed Service Terms & Conditions - 04.11.24 - 10.11.24

General Terms

• General Terms - Business 03.03.2025 – 24.04.2025
• General Terms – Personal Use 03.03.2025 – 24.04.2025
  
• General Terms - 24.01.2025 - 02.03.2025
• General Terms - 11.11.24 - 23.01.25

Individual User Mobile Terms

Please note that as of 3rd March 2025 the Individual User Mobile Terms and Conditions were replaced with the General Terms and the applicable Service Terms.

• Onecom Individual User Mobile Terms and Conditions - 19.01.2025 to 02.03.2025
• Onecom Individual User Mobile Terms and Conditions - 08.06.2021 to 18.01.2023
• Onecom Individual User Mobile Terms and Conditions - 01.02.2019 to 07.06.2021

Individual User Fixed Line and Broadband Terms

Please note that as of 3rd March 2025 the Individual User Fixed Line and Broadband Terms and Conditions were replaced with the General Terms and the applicable Service Terms.

• Onecom Individual User Fixed Line and Broadband Terms and Conditions - 17.01.2025 to 02.03.2025
• Onecom Individual User Fixed Line and Broadband Terms and Conditions - 09.12.2020 to 16.01.2023
• Onecom Individual User Fixed Line and Broadband Terms and Conditions - 01.02.2019 to 08.12.2020

Purchase Goods Terms

• Purchase of Goods Terms 24.01.2025 – 02.03.2025
• Purchase of Goods Terms - Business 03.03.2025 – 24.04.2025
• Purchase of Goods Terms - Personal Use 03.03.2025 – 24.04.2025