ONECOM PUBLIC SECTOR
Empower Your Digital Journey
Supporting the UK Public Sector to elevate digital progression with tailored solutions.
Robust WAN solutions tailored for the public sector, ensuring seamless inter-site connectivity, high-speed data access, and network stability.
Empowering the public sector with unified communications platforms, integrating voice, video, messaging, and collaboration tools into a single, user-friendly interface, enhancing team collaboration and decision-making.
Intelligent Call Routing, IVR with Speech Recognition, and seamless CRM integration. These features ensure efficient, responsive, and meaningful interactions with the public, enhancing user satisfaction and operational efficiency.
Integrating reliable anaologue telephony with enhanced functionalities, ensuring public sector entities receive clear, consistent, and effective communication capabilities, bridging the gap between classic and contemporary communication demands.
With a rich history spanning over two decades, Onecom stands out as the industry leader in supporting the communication needs of 500,000+ individuals. As a Crown Commercial Service supplier and a dedicated participant in G-Cloud 13 and Network Services 3 framework (lots 1a, 4a, 4b, 4c), our commitment to the public sector is unparalleled.
Onecom has been honored as a Crown Commercial Service (CCS) supplier within the Network Services 3 framework, specifically on lots:
Onecom is committed to promoting Environmental, Social, and Governance (ESG) measures for a sustainable future. They have formed an ESG committee to integrate ESG considerations into their business practices and decision-making procedures. With a pragmatic and ethical approach, Onecom ensures their ESG values are followed throughout their operations. They strive to meet changing customer expectations and continuously improve their performance.
With two decades of experience in the communications sphere, Onecom understands the intricate challenges the UK public sector faces during its digital evolution. Our deep-rooted knowledge of public sector technology solutions places us in a prime position to guide organisations on their journey towards successful digital innovation.
The public sector looks to technology as a means to streamline operations, reduce redundancy, and ultimately save costs in the long run. This can mean automating routine tasks, employing data analytics for better decision-making, or using cloud services to reduce the costs associated with maintaining physical servers and data centres.
Recognising the rapid pace of technological change, the public sector aims to not only address present challenges but also to be prepared for the future. This means investing in emerging technologies, fostering a culture of innovation, and ensuring that infrastructure, systems, and skills are in place to adapt to future technological shifts.
The primary aim is always to improve the quality, accessibility, and responsiveness of services provided to the public. Whether it's health, education, transport, or any other sector, technology investments aim to offer better user experiences, reduce waiting times, and make services more accessible, especially in an increasingly digital world.
With various departments and agencies operating within the public sector, there's a significant aim to foster better collaboration and data sharing among them. Investments in integrated platforms and collaborative tools are geared towards breaking silos, ensuring seamless communication, and promoting a unified approach to problem-solving. Additionally, technology is also seen as a means to enhance transparency, allowing the public to have better insight into governmental processes, decisions, and expenditures, thereby fostering trust and accountability.