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Webinar Unlocking CX Excellence

Join Zendesk's expert panel, including Cristina Fonseca, Ivy Clark, Guillaume Coffre, and Mary O'Neill for an insightful webinar that highlights industry-leading CX innovations. Discover how leveraging Zendesk technologies, such as Advanced AI, Tymeshift, and Advanced Data Privacy and Protection, can enhance your CX strategy.

Blog Posts (2)

What's In the Webinar?

As Onecom continues its partnership with Zendesk, we bring you this exciting opportunity to learn about incorporating the latest CX innovations to provide exceptional customer experiences. In this webinar, the Zendesk panel of experts discuss:

  • The transformative power of Zendesk's Advanced AI in providing personalised and nurturing support to customers in every interaction
  • The evolution and impact of digital channels such as Automation, AI, and Analytics in 2024 and beyond
  • Ways to optimise your contact centre performance with streamlined agent workflows
  • Setting benchmarks and KPIs to prove the ROI on your CX investments


Don't miss out on this exclusive opportunity to learn from industry experts and understand how you can incorporate the latest trends in CX transformation to offer exceptional customer experiences for 2024 and beyond.

Watch On-Demand