The VOX platform is built on infrastructure residing within the Gamma Telecom Ltd network, and the cookies are collected and managed by Gamma Telecom Ltd.
Cookies are small text files stored on your device when you access most Customer Portals on the internet.
Currently on the customer portal, cookies are used to help manage the Customer Portal, make the Customer Portals easier to use and support the provision of relevant information and functionality to you to improve your visitor experience, as well as provide information about how the Customer Portal is used to support keeping it is as up-to-date, relevant and as error free as possible.
You can choose to manage the cookies we use on the Customer Portal through your internet browser settings at any time. For more information about how to do this, and about cookies in general, you can visit http://www.allaboutcookies.org. Certain cookies may be set as soon as you visit the Customer Portal, but you can remove them using your internet browser settings.
Please note that preventing cookies is likely to impact the functionality or performance of the Customer Portal, or prevent you from using certain services provided through it. If you choose to do so, we cannot guarantee access to the services provided through the Customer Portal or be sure how the Customer Portal will perform during your visit. Doing so will also affect the ability to update the Customer Portal to cater for user preferences and improve its performance.
Further general information about cookies is available at http://www.allaboutcookies.org.
For further information about Google Analytics please see http://www.google.com/analytics/learn/privacy.html.
To prevent tracking by Google Analytics across all Customer Portals visit http://tools.google.com/dlpage/gaoptout.
Cookies are tiny files that we place into a folder on your computer when you visit the customer portal. They support the ability to customise and performance enhance your browsing experience.
We set out below information to assist your understanding of the cookies that are used.
There are two types of cookies used which vary by the length of time they remain active:
Set by a site, which are deleted when the visitor closes their browser.
Set by a site, which are stored on the visitor’s device and expire on a given date.
To make it easier for you to understand the way in which cookies are used, they have been grouped into the following categories. The category to which a cookie belongs can be seen in the table below under the heading ‘Reason for use of cookie’.
These cookies are used to ensure that your journey through the Customer Portal is smooth. They will typically remember what settings you have applied or any preferences that you have set so that they are not forgotten when you click through to a different screen.
These cookies are used to remember your individual preferences. On the Customer Portal this may include a variety of things such as the enabling of automatic form completion, or what you have selected before.
The software which uses Analytics cookies is intended to provide an overview of traffic trends throughout the Customer Portal using such analytics software. These trends may include information such as your chosen browser, whether you are accessing using a smartphone or laptop, page views, session length, etc. No personal or identifiable information is collected or used.
There are a number of other browsers available that will all have their own unique way of setting cookies, for assistance with these individual browsers please refer to their help section.
It’s possible to only accept Cookies when you are on the Customer Portal by adding the web address to a ‘safe list’. Here’s how to do this in different browsers:
There are a number of other browsers available that will all have their own unique way of setting cookie exceptions, for assistance with these individual browsers please refer to their help section.
If you have any questions or concerns about any of our cookies or policies, please feel free to email us at email@example.com.