There are only a few short weeks to go until Call & Contact Centre Expo on March 27th & 28th at the ExCeL London, where some of the best known global brands will be exhibiting. This year, that includes Onecom Communications in partnership with Mitel and Google.
Nick Beardsley, Enterprise Director at Onecom and Shameem Smillie, Contact Centre Sales Manager UKISA at Mitel will be hosting a seminar around the AI influence on customer experience, discussing how loyalty is no longer based on price or product – it’s fostered by having great experiences, time and time again. They'll be diving into how, rather than looking at AI as a replacement for the contact centre agent, call centres should look to use it to enhance the customer experience, drive value and create customer loyalty. Finally, Nick and Shameem will share how Mitel, Google and Onecom are combating this change and continuing to drive innovation.
In short, across the two days, Onecom in partnership with Mitel and Google will be demonstrating how you can enhance the way you deliver brilliant customer experiences.
If you would like first-hand access to exclusive updates, demonstrations and information, there's still the opportunity to book a slot to speak to our experts across all three companies during the expo.
Book here but be quick - this is proving popular and our demonstration slots are disappearing fast!