Category Archive
Below you'll find a list of all posts that have been categorized as “ai”
The introduction of Consumer Duty regulations in the financial services sector marks a significant shift towards prioritising customer interests and[…]
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In today’s customer service landscape, where every interaction can make or break customer loyalty, finding innovative ways to enhance operational[…]
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This webinar will explore the revolutionary impact of Contact Centre as a Service (CCaaS) analytics enhanced by artificial intelligence (AI). Attendees[…]
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Today customers want to be able to reach companies quickly and have their problems solved right away, on whichever channel they most prefer – whether that[…]
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While many businesses are moving to cloud-based contact centre solutions, most are not yet taking advantage of Artificial Intelligence (AI).
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Customers today will often engage with your business across several different channels – from your website to social media across both desktop and mobile[…]
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