-
Getting Started - Gamma Horizon
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Getting Started - Horizon Collaborate
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Getting Started - Akixi
-
PDF Handset Quick Guides
-
New Handset Installation Guides
-
PCI Call Recording and Secure Payment Gateway
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Practice Manager and Technical Support
-
Account Services
-
Raise a Support Ticket
-
Call Park
To raise a ticket email cloudsupport@onecom.co.uk
Please note all bank holiday call
routing must be submitted
two weeks prior
Getting Started - Gamma Horizon
Getting Started - Horizon Collaborate
PDF Handset Quick Guides
New Handset Installation Guides
PCI Call Recording and Secure Payment Gateway
Account Services
-
Account Services
For questions regarding your billing, email billing@onecom.co.uk
To discuss your maintenance agreement or request additional services, please contact your account manager
Raise a Support Ticket
-
In Hours Support
Raise a Support Ticket
To raise an in hours support ticket
Call: 02036 753399
Email: cloudsupport@onecom.co.ukFor queries relating to your internet connection, PCs, Wi-fi, Practice Management System or other clinic devices, please contact the IVC Service Desk
Call: 01225 489810
Email: support@ivcevidensia.com -
Out of Hours Support
Raise a Support Ticket
To raise an out of hours emergency support ticket
Call: 01276 405882
Pin: 9176 -
Requesting Additional Services
To request additional services please contact your account manager
-
IVC Service Outline & Service Level Agreement
-
Getting Started - Gamma Horizon
-
Getting Started - Horizon Collaborate
-
Getting Started - Akixi
-
PDF Handset Quick Guides
-
New Handset Installation Guides
-
PCI Call Recording and Secure Payment Gateway
-
Practice Manager and Technical Support
-
Account Services
-
Account Services
For questions regarding your billing, email billing@onecom.co.uk
To discuss your maintenance agreement or request additional services, please contact your account manager
-
-
Raise a Support Ticket
-
In Hours Support
Raise a Support Ticket
To raise an in hours support ticket
Call: 02036 753399
Email: cloudsupport@onecom.co.ukFor queries relating to your internet connection, PCs, Wi-fi, Practice Management System or other clinic devices, please contact the IVC Service Desk
Call: 01225 489810
Email: support@ivcevidensia.com -
Out of Hours Support
Raise a Support Ticket
To raise an out of hours emergency support ticket
Call: 01276 405882
Pin: 9176 -
Requesting Additional Services
To request additional services please contact your account manager
-
IVC Service Outline & Service Level Agreement
-
-
Call Park