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Onecom Recognised as Five9 EMEA Partner of the Year & Awarded Partner Marketing Excellence

Onecom Recognised as Five9 EMEA Partner of the Year & Awarded Partner Marketing Excellence

Onecom News ,

Onecom goes from strength to strength with Five9 EMEA Partner of the Year for the Second Consecutive Year, in addition to the Partner Marketing Excellence Award.

Onecom, the UK's leading business communications technology and cloud communications provider, has been recognised as the prestigious EMEA Partner of the Year for the second consecutive year, in addition to picking up the Partner Marketing Excellence award from Five9, the global Intelligent CX Platform provider.

These two awards further cement Onecom's commitment to market-leading customer experience during its third award-winning year of partnership with Five9. Being recognised as the EMEA Partner of the Year for two consecutive years symbolises the ongoing investment into the partnership and proof that hard work towards mutual achievement pays off. 

Holding the accolade for the highest number of sales accreditations across EMEA and a highly decorated strategic partner for technical certifications, Onecom provides a rapidly expanding customer base adopting the market-leading Five9 Contact Centre as a Service (CCaaS) technology, which not only inspires and engages contact centre agents wherever they work but also provides real value to customers, and their customers in return.

Martin Flick, CEO of Onecom, shared his enthusiasm about the company's continued recognition and accolades, stating, "Retaining the EMEA Partner of the Year title for another year and being recognised for Partner Marketing Excellence is a tremendous honour. It reflects the passion and dedication of our team in pushing the boundaries of customer service. Our partnership with Five9 has been a cornerstone in enabling businesses to reinvent their customer engagement. These awards are a testament to our shared vision of driving innovation and setting benchmarks of excellence in customer experience."

Jake Butterbaugh, Senior Vice President of Global Partners at Five9, praised Onecom's recognition, remarking, "Our partners consistently provide a strategic level of value to Five9, resulting in greater success for our joint customers. Five9’s continued growth is strengthened by the support, global reach, and stellar performance of our partners. Onecom continues to deliver a high impact in the EMEA region, specifically. Our partner award winners represent the best of the best, and we’re honoured to recognise them for their dedication and resulting exceptional performance."

Five9 is committed to its mission to Bring Joy to CX™. The Five9 Global Partner programme, with over 1,450 members, is devoted to delivering excellence, integrity, and solutions that empower joint customers to provide exceptional customer experiences. The Five9 Intelligent CX Platform, a leading AI-powered CCaaS solution, advances contact centre performance by equipping managers with actionable insights and intelligence, personalising customer experiences through self-service options, and empowering businesses to achieve results that ensure delightful experiences for both agents and customers.

To learn more about the Five9 2023 Global Partner Award winners, click here.