Onecom's Christmas Bank Holiday Hours

Office Opening Hours

Friday 22nd December: Normal Business Hours 

Monday 25th December (UK Bank Holiday): CLOSED

Tuesday 26th December (UK Bank Holiday): CLOSED

Wednesday 27th December: Open 9.30 – 16.30

Thursday 28th December: Open 9.30 – 16.30

Friday 29th December: Open 9.30 – 16.30

Monday 1st January (UK Bank Holiday): CLOSED 

Tuesday 2nd January: Normal Business Hours

Please note: Our technical support and cloud teams will continue to provide the contracted 24x7 service where applicable.

Order Dispatch*

Wednesday 20th December: Last orders guaranteed** for delivery before Christmas. Orders received before 1pm.

Thursday 21st December: Order dispatch for delivery after Christmas. Orders received before 1pm.

Friday 22nd December: Order dispatch for delivery after Christmas. Orders received before 1pm.

Wednesday 27th December: 2 - 3 day delivery. Orders received before 1pm.

Thursday 28th December: 2 - 3 day delivery. Orders received before 1pm.

Friday 29th December: Delivery from Tuesday 2nd January 2024.

* Subject to stock availability and sufficient account credit or payment.
** Guaranteed delivery subject to any unforeseen courier delays.

Courier Services

Courier Services

Our courier service aims for a next day delivery service, however high volumes during the Christmas period means this cannot be guaranteed and deliveries may take 2 – 3 working days in certain areas. 
 
Goods dispatched from 21st of December will not be guaranteed to arrive before Christmas. Onecom cannot be held responsible for any delays. 

Timed Deliveries 

Due to the volume of parcels in the courier network this service will not be available until the New Year.  

We would like to thank you for your support and custom throughout 2023, and we look forward to seeing what 2024 brings! We wish you a happy, safe, and merry festive break! 

We wish you a happy, safe, and merry festive break!