Onecom's Christmas Bank Holiday Hours

Office Opening Hours

Wednesday 24th December	Open 09:30 – 15:00
Thursday 25th December	UK Bank Holiday (Closed)
Friday 26th December	UK Bank Holiday (Closed)
Monday 29th December	Open 09:30 – 16:30
Tuesday 30th December
Wednesday 31st December
Thursday 1st January 2026	UK Bank Holiday (Closed)
Friday 2nd January 2026	Normal Business Hours

Order Dispatch

Friday 19th December	Last orders for delivery before Christmas
Monday 22nd December	Last dispatch day for delivery before Christmas
Tuesday 23rd / Wednesday 24th December	Dispatching for delivery after Christmas
Monday 29th December	2-3 day delivery (cut off 2pm)
Tuesday 30th December	2-3 day delivery (cut off 2pm)
Wednesday 31st December	Delivery from Thursday 2nd January 2026 (cut off 2pm)

IT Managed Services

Wednesday 24th December	Open 09:00 - 16:00
Monday 29th December	Open 09:00 - 17:00
Tuesday 30th December	Open 09:00 - 17:00
Wednesday 31st December	Open 09:00 - 16:00

Courier Services

Courier Services

Our courier service aims for a next day delivery service, however high volumes during the Christmas period means this cannot be guaranteed and deliveries may take 2 – 3 working days in certain areas.

Goods dispatched from Monday 22nd December will not be guaranteed to arrive before Christmas. Onecom cannot be held responsible for any delays.

Timed Deliveries

Due to the volume of parcels in the courier network this service will not be available until the New Year. 

Thank you for your continued support throughout 2025! We look forward to the year ahead and wish you a happy, safe, and restful festive break.

Please note: Out-of-hours services will continue to operate in accordance with individual contractual agreements. Customers with 24/7 support plans are not affected by standard operating hours. This schedule serves as a general confirmation of our standard operating hours, order processing, and delivery timelines.