COVID-19 is changing not only the way we do business but also where and how we work. Thanks to today’s technology, most businesses have remained operational – and because of the financial and productivity benefits of working from home, many managers are now mulling over whether to continue remote working even after the lockdown has been fully lifted. However, many are still unsure whether the long term benefits outweigh the short term technology and wellbeing challenges.
To help managers navigate remote working for the future, our experts and research partners have collaborated to survey 1,000 workers from small and medium-sized business – all of which have been working from home due to the coronavirus. The in-depth study presented on these tabs explores:
We understand that the coronavirus is still creating significant technological and operational challenges for businesses. Since the lockdown, 86% of the 1,000 SMEs surveyed in this report said they are still grappling with significant communications, team management or technology challenges just to maintain ‘business as usual’. These obstacles range from setting up video conferencing and new business mobile technology to sourcing new software, cybersecurity issues, employee management concerns and team morale.
At Onecom we understand that small and medium-sized businesses may have mixed views on how to work from home and whether they should continue to do so after lockdown has been fully lifted. Some now see working from home as a model for the future, others are concerned about productivity. To shed some light on this, our study asked 1,000 employees at UK SMEs whether working from home during the lockdown has impacted their productivity and motivation in relation to their work output. It also quizzed these employees about how their use of technology and business mobiles (during work hours) has changed since working from home, compared to earlier in the year.
From elbow bumps to video meetings, the coronavirus is changing how businesses operate. However, the move to working from home is also having a significant impact on how employers can do business and utilise the skillsets of teams. Many departments live or die by their ability to collaborate, persuade, sell, work together, and solve complicated problems. With that in mind, Onecom’s study of 1,000 SME workers also explored how working from home is changing the way managers look after their teams and do business.
Thousands of businesses have been kept operational throughout the coronavirus crisis due to the wide range of innovative communications solutions available. However, the extent to which businesses can facilitate home working also depends on the industry in which they operate and whether jobs need to be done ‘on location’. Of the 1,000 small and medium-sized business workers who met the criteria of working from home during the coronavirus, only 4% work in transport/logistics and 1.2% in food.
The infographic illustrates the split of small and medium-sized businesses working from home since lockdown across different industries.
Our poll of 1,000 SMEs employees shines a light on the myriad of technological, communications and operational challenges facing managers due to the coronavirus crisis.