Why Onecom and Mitel

Onecom is proud to be a Mitel ‘Gold Solutions Partner’. We support dynamic businesses all over the UK by focusing on their unique communication needs. Whether that’s your phone system, a move to the cloud or utilising collaboration tools that improve efficiency; Onecom deploys, commissions and maintains every solution, from router to endpoint.

We’re a one-stop solutions provider, offering industry-leading service level agreements (SLAs) and multi-award-winning service  –  making us the go-to supplier for all your Mitel business communications.

flexibility
Deployment flexibility

Our experts can advise which deployment options would work best for your business. Offering you the flexibility of deciding if you are ready to move to a fully hosted phone system, continue with an on-premise Private Branch Exchange (PBX) phone system, or even implement a hybrid solution for the best of both worlds.

Unified Communications
Unified Communications

You can empower your workforce and improve customer satisfaction by unifying your communications platforms with a single provider. With seamless integrations and an omni-channel strategy, you can benefit from increased productivity and efficiency, cost-effectiveness and solution simplicity.

one solution
One bill, one solution

You’ll receive a single monthly billing report that combines all your Onecom services. Offering a flexible, all-in-one solution that’s easily manageable. With Onecom, you’ll get monthly billing reports on all services from Onecom and free, regular consultations on cost management to help you easily manage your services..

Customer support
Unrivalled support

Our award-winning customer service team provides you with dedicated account management and will help create bespoke solutions to suit your individual business. We continuously invest in our customer service, support infrastructure and people so that we offer customers the assistance they need, when they need it.

How we can help you

How we can help you

At Onecom, our goal is to provide the very best levels of service in the industry.

With Onecom and Mitel, scalable solutions can enhance your customers’ experience and simplify your communications management. The result? Cost savings and improved efficiency with the added benefit of dedicated account management, helping you get the very best out of your systems.

One communications platform Business Phone Systems Contact Center Options Collaboration Software
One communications platform

Mitel and Onecom’s platform for success

Mitel’s comprehensive range of business phone systems and software enables you to unify all your communications and provide omni-channel customer experiences, whatever the size of your business. With Onecom and Mitel, all your communications are managed in one place for a cost effective, simple solution that suits you.

Whether you have multiple agents in a contact centre environment and want everything you need to offer a world-class customer experience or simply want your business to be able to collaborate more efficiently internally – we can find a solution for you.

Call now on 0330 135 9535 to find out more.

Full Connect Suite

Business Phone Systems

Business Phone Systems

With a wide range of phone systems available you can find scalable, reliable and powerful platforms for your business. With Onecom and Mitel you can choose from cloud phone systems or on-site business phone systems with a whole host of industry-leading unified communications solutions that suit a business of any size.

Your business phone system can be seamlessly integrated into your existing business platforms with no disruption to your operations. Whether you’re looking to improve customer experience, increase productivity or have contact centre capabilities, we can find a solution that’s tailored to your needs.

Get in touch

Business Phone Systems

Contact Center Options

Contact Centre Options

The contact centre portfolio delivers everything your business needs to transform customer journeys into omni-channel experiences. We can help design a platform around the way your customers’ communicate so that their experience is greatly improved along with your productivity.

Today’s consumer is lead by the digital world, so by choosing a contact centre option you can provide excellent customer service and benefit from a flexible, scalable and resilient platform that is cost-effective.

Call  0330 135 9535 to find out more.

Agent Intelligent CC

Collaboration Software

Collaboration Software

When you’re working in the cloud, collaboration software integrates seamlessly with your business tools to provide you with real-time instant messaging, desktop sharing, video conference and more. It can help to transform your business for a more productive workforce and seamless communication, no matter where you are.

Perfect for any size of business, remote workers, field based or business of multiple locations, collaboration software enables you to stay connected anywhere, anytime and remain consistent across all your devices.

Give us a call

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