Onecom is proud to be a Mitel ‘Gold Solutions Partner’. We support dynamic businesses all over the UK by focusing on their unique communication needs. Whether that’s your phone system, a move to the cloud or utilising collaboration tools that improve efficiency; Onecom deploys, commissions and maintains every solution, from router to endpoint.
We’re a one-stop solutions provider, offering industry-leading service level agreements (SLAs) and multi-award-winning service – making us the go-to supplier for all your Mitel business communications.
Our experts can advise which deployment options would work best for your business. Offering you the flexibility of deciding if you are ready to move to a fully hosted phone system, continue with an on-premise Private Branch Exchange (PBX) phone system, or even implement a hybrid solution for the best of both worlds.
You can empower your workforce and improve customer satisfaction by unifying your communications platforms with a single provider. With seamless integrations and an omni-channel strategy, you can benefit from increased productivity and efficiency, cost-effectiveness and solution simplicity.
You’ll receive a single monthly billing report that combines all your Onecom services. Offering a flexible, all-in-one solution that’s easily manageable. With Onecom, you’ll get monthly billing reports on all services from Onecom and free, regular consultations on cost management to help you easily manage your services..
Our award-winning customer service team provides you with dedicated account management and will help create bespoke solutions to suit your individual business. We continuously invest in our customer service, support infrastructure and people so that we offer customers the assistance they need, when they need it.
At Onecom, our goal is to provide the very best levels of service in the industry.
With Onecom and Mitel, scalable solutions can enhance your customers’ experience and simplify your communications management. The result? Cost savings and improved efficiency with the added benefit of dedicated account management, helping you get the very best out of your systems.
Mitel’s comprehensive range of business phone systems and software enables you to unify all your communications and provide omni-channel customer experiences, whatever the size of your business. With Onecom and Mitel, all your communications are managed in one place for a cost effective, simple solution that suits you.
Whether you have multiple agents in a contact centre environment and want everything you need to offer a world-class customer experience or simply want your business to be able to collaborate more efficiently internally – we can find a solution for you.
With a wide range of phone systems available you can find scalable, reliable and powerful platforms for your business. With Onecom and Mitel you can choose from cloud phone systems or on-site business phone systems with a whole host of industry-leading unified communications solutions that suit a business of any size.
Your business phone system can be seamlessly integrated into your existing business platforms with no disruption to your operations. Whether you’re looking to improve customer experience, increase productivity or have contact centre capabilities, we can find a solution that’s tailored to your needs.
The contact centre portfolio delivers everything your business needs to transform customer journeys into omni-channel experiences. We can help design a platform around the way your customers’ communicate so that their experience is greatly improved along with your productivity.
Today’s consumer is lead by the digital world, so by choosing a contact centre option you can provide excellent customer service and benefit from a flexible, scalable and resilient platform that is cost-effective.
When you’re working in the cloud, collaboration software integrates seamlessly with your business tools to provide you with real-time instant messaging, desktop sharing, video conference and more. It can help to transform your business for a more productive workforce and seamless communication, no matter where you are.
Perfect for any size of business, remote workers, field based or business of multiple locations, collaboration software enables you to stay connected anywhere, anytime and remain consistent across all your devices.