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The Onecom Blog

Will Chat Bots become part of your Customer Service Strategy in the future?

Will Chat Bots become part of your Customer Service Strategy in the future?

James Papier Customer Service

If you work in telecommunications, you’ll have struggled to avoid the buzz coming out of this year’s Mobile World Congress in Barcelona. Of course there[…]

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Investment in 5G technology should take a back seat to nationwide mobile connectivity

Investment in 5G technology should take a back seat to nationwide mobile connectivity

James Papier

The fifth generation of mobile technology, 5G, will of course, enable us to receive data and information even quicker than our current handsets can.[…]

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