OneCloud

Better customer experience. Simply delivered.

All the technology your enterprise needs for a connected workforce and outstanding customer experiences – in one cloud-based platform.

A simpler approach to cloud-based technology

The OneCloud Platform is multi-cloud at its best - a single place where you can consume best-of-breed technology solutions and put them to work in your business hassle-free. Drive your productivity and customer experience to a new level without worrying about costs, infrastructure, or licences.

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OneConnect

Everything you need for a better-connected hybrid workforce. From one-click integrations to cloud telephony and collaboration tools.

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OneContact

Modern contact centre solutions. Take advantage of cognitive services and AI that empowers your people and improves Net Promotor Scores.

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OneCompute

Reduce the cost and complexity of data archiving. Access leading cloud providers to store, backup, and recover data.

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OneConsult

Our strategic service helps you create an industry-leading customer experience and scalable communications infrastructures.

Technology is complicated.

Great customer experience shouldn’t be.

Keeping up with ever-changing customer demands is tricky. But with the right technology, you can transform how you connect and deliver great customer service.

It’s simple.

We bring you the tools and strategic vision that enable you to put customer experience front and centre, drive profitability, and improve operational efficiency.

And you get it all through one platform and one relationship.

 

customer service

Our Partners Include:

Why Onecom?

solution

We help you build the right solution

Our API-driven cloud platform lets you customise as much or as little as you need.

strategy

We put business outcomes first

If it doesn’t lead to efficiency or better customer experience, we won’t suggest it.

people-first

People first. Not tech

We take away time-consuming tasks to make great workplace and customer experiences.

cloud-support

We have experience and scale

We support over 500k users worldwide, so you’re in great hands.

technology-providers

We bind top technology providers together

Our strategic partnerships give you access to world-class technology all within one platform.

solution

We help you build the right solution

Our API-driven cloud platform lets you customise as much or as little as you need.

strategy

We put business outcomes first

If it doesn’t lead to efficiency or better customer experience, we won’t suggest it.

people-first

People first. Not tech

We take away time-consuming tasks to make great workplace and customer experiences.

cloud-support

We have experience and scale

We support over 500k users worldwide, so you’re in great hands.

technology-providers

We bind top technology providers together

Our strategic partnerships give you access to world-class technology all within one platform.

The power of a collaborative contact centre

Laithwaite-wine

"Implementing a cloud-based contact centre meant we could be flexible and implement changes in a more timely manner. Laithwaite's Wine really prides itself on customer service; the technology we now have in place has supported us in taking our Net Promoter Score from 50 to 70+."

Andy Harris

Head of Customer Experience, Laithwaite's Wine

Ready for a Simpler Approach to Technology?

Then let us show you how our OneCloud Platform can help you deliver simply brilliant customer experiences.

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