8×8 is the only vendor to provide a single integrated unified communications and cloud platform. You could have a complete cloud solution with all of your essential business tools, including workforce management, contact centre, and office productivity applications managed and controlled in one place.
Only pay for what you need. From self-service telephony to cloud communications, 8×8’s licensing scheme is offered in a modular way. Pick and choose the applications that best suit your needs and equip each of your employees with a set of voice, video and messaging apps suited to their role, location and work style.
8×8 delivers excellent user experience and tailored functionality, letting staff communicate faster and more efficiently than ever before.
8×8 integrates with a wide variety of popular 3rd party middleware and CRM software, including Workforce Automation and Quality Management applications. Also, 8×8 is fully integrated with popular 3rd party unified communications environments, including Microsoft Teams and Skype for Business.
Save money on international calls to your other offices. 8×8 delivers its communications services via 15 data centres across seven dispersed regions of the world. Its patented geographic routing technology ensures that all their voice and video communications, placed or received anywhere on the globe on any device, have the same consistent quality as a local or internal call within a single area code. What’s more, bundled minutes allow multinational businesses to stay in contact without large international call charges.
Deployment is easy, ensuring that each user has the exact functionality needed, while tiered pricing and simplified administration help lower total cost of ownership.
The X Series is the communications hub for employees and customers. It combines voice, video conferencing, team messaging, contact centre, analytics, services and support into a comprehensive communications solution. This transforms the customer experience by enabling customers and employees to interact in one system of engagement.
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Whether you are running a start-up or large enterprise, you can waste valuable time and money maintaining and managing an inefficient contact centre solution. Outdated premise-based technology gets in the way of keeping your customers happy.
We can help. Our cloud platform with the 8×8 Contact Centre enables you to deliver a better customer experience while helping your business grow.
Whether that’s your phone system, a move to the cloud or utilising collaboration tools that improve efficiency; Onecom deploys, commissions and maintains every solution, from router to endpoint.