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Category Archive

Below you'll find a list of all posts that have been categorized as “ccaas

How Five9 & Zendesk Connect Technology, Teams and Customers to Create Seamless Customer Journeys

How Five9 & Zendesk Connect Technology, Teams and Customers to Create Seamless Customer Journeys

Onecom , , , , ,

New rules of contact centre customer service

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What makes a successful Contact Centre in 2023?

What makes a successful Contact Centre in 2023?

Onecom , , , , ,

Today customers want to be able to reach companies quickly and have their problems solved right away, on whichever channel they most prefer – whether that[…]

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6 business benefits of Contact Centre as a Service (CCaaS)

6 business benefits of Contact Centre as a Service (CCaaS)

Onecom , ,

Managing a call centre and keeping customers happy can be challenging. However, the good news is that you can make things easier with a Contact Centre as[…]

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