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Category Archive

Below you'll find a list of all posts that have been categorized as “onecloud

What makes a successful Contact Centre in 2022?

What makes a successful Contact Centre in 2022?

Onecom , , , , ,

Today customers want to be able to reach companies quickly and have their problems solved right away, on whichever channel they most prefer – whether that[…]

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5 reasons to invest in a single UCaaS and CCaaS solution

5 reasons to invest in a single UCaaS and CCaaS solution

Onecom , , , ,

Cloud services have grown into immensely powerful tools for communicating, often bringing together several tools, including social media, live chat and[…]

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Five trends we’ve spotted in retail and the omnichannel experience

Five trends we’ve spotted in retail and the omnichannel experience

Onecom , , ,

It’s been a rocky time for retail but after the major disruption of the pandemic, the future looks brighter. During that time, buying habits have changed[…]

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How SD-WAN technology is transforming the retail industry

How SD-WAN technology is transforming the retail industry

Onecom , , ,

As they face the challenges of a post-Covid world, retailers are increasingly under pressure to deliver the best possible experiences for their customers.[…]

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How charities can make the most of digital technology

How charities can make the most of digital technology

Onecom , , ,

According to a study by Tech Trust, 59% of UK charities still do not have a digital strategy in place. That may not be a surprise, considering the charity[…]

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Connect4Teams – a cloud phone system for hybrid working

Connect4Teams – a cloud phone system for hybrid working

Onecom , , , ,

Microsoft Teams is now used by over 145 million people, and that’s 26% more than last year thanks to home working.

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