The Onecom Blog

A few weeks ago, I wrote a blog about flexible working for lawyers, and with the debate of four-day weeks coming to the fold, it seemed only right to look[…]

In the data-driven world, customer experience is central to a successful digital strategy for any business. Today’s customer lives in a digital,[…]

There’s been a noticeable change in consumers' shopping behaviours over the past decade, especially their relationship with the high-street. Online giants[…]

The future of the construction industry is a highly debated and controversial topic. One thing is for certain; there will be change and the learnings from[…]

The forthcoming General Data Protection Regulation (GDPR) introduces an immediate need for Contact Centre Managers to fully understand the implications[…]