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Category Archive

Below you'll find a list of all posts that have been categorized as “unified communications

How Experience Communications as a Service (XCaaS) can improve customer service

How Experience Communications as a Service (XCaaS) can improve customer service

Onecom , , , ,

Employee experience and customer experience have both changed rapidly over the last few years and are more intertwined than ever before.

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How Will the ISDN Switch Off Affect Your Small Business?

How Will the ISDN Switch Off Affect Your Small Business?

Onecom , , ,

With small businesses under more pressure than ever, upgrading your entire phone system in preparation for the ISDN switch off might seem a big ask. But[…]

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5 Benefits of Linking Landline and Mobile Communications

5 Benefits of Linking Landline and Mobile Communications

Onecom , ,

In these challenging times, businesses across the UK had to react quickly – in particular, there’s been a huge increase in home working, albeit out of[…]

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Onecom help enhance customer service and improve employee communications at Scania (GB) with award-winning Cloud Unified Communications solution

Onecom help enhance customer service and improve employee communications at Scania (GB) with award-winning Cloud Unified Communications solution

Onecom , , , ,

It is one year on since Scania (Great Britain) Limited appointed Onecom to transform their communications infrastructure, including the provision of a[…]

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Laithwaite’s invest in a new Cloud Contact Centre and Communications solution from Onecom

Laithwaite’s invest in a new Cloud Contact Centre and Communications solution from Onecom

Nick Beardsley , , ,

Laithwaite’s Wine, the UKs leading direct to consumer wine merchant has made a multi-million-pound investment in a new cloud-based Contact Centre and[…]

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Onecom to expand its Managed Service Cloud Platform and increase converged capability following £25m of Cloud UC contract wins

Onecom to expand its Managed Service Cloud Platform and increase converged capability following £25m of Cloud UC contract wins

Martin Flick , ,

Following three years of significant investment and the award of multiple Cloud Managed Service Platform (CMSP) wins, the UK’s leading total[…]

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