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Category Archive

Below you'll find a list of all posts that have been categorized as “cloud

How Experience Communications as a Service (XCaaS) can improve customer service

How Experience Communications as a Service (XCaaS) can improve customer service

Onecom , , , ,

Employee experience and customer experience have both changed rapidly over the last few years and are more intertwined than ever before.

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Where does Microsoft Teams fit in a modern CX strategy?

Where does Microsoft Teams fit in a modern CX strategy?

Onecom , , ,

The adoption of Microsoft Teams has been nothing short of staggering. Teams helps more than 115 million daily active users to connect and collaborate[…]

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Onecom named Virtual1’s Portfolio Partner of the Year

Onecom named Virtual1’s Portfolio Partner of the Year

Onecom , , ,

We’re celebrating (again) with a third award win in November! Our unrivalled expertise in cloud connectivity services have been recognised at the Virtual1[…]

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Five trends we’ve spotted in retail and the omnichannel experience

Five trends we’ve spotted in retail and the omnichannel experience

Onecom , , ,

It’s been a rocky time for retail but after the major disruption of the pandemic, the future looks brighter. During that time, buying habits have changed[…]

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Your jargon-busting guide to cloud computing and telephony terms

Your jargon-busting guide to cloud computing and telephony terms

Onecom , , ,

Public, private, hybrid, multi, VOIP, SIP… there aren’t many developments in the technology world that have generated quite as much jargon as the Cloud.

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How Housing Associations can improve the tenant experience with cloud technology

How Housing Associations can improve the tenant experience with cloud technology

Onecom , , , , ,

Housing Associations are under constant pressure to deliver for their tenants and keep costs down, and traditional ways of working and storing information[…]

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