Category Archive
Below you'll find a list of all posts that have been categorized as “digital transformation”
There’s been a noticeable change in consumers' shopping behaviours over the past decade, especially their relationship with the high-street. Online giants[…]
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Game changers don’t happen every day, but yesterday was one of those days. The announcement from Mitel came after the Google Next event that they have[…]
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The future of the construction industry is a highly debated and controversial topic. One thing is for certain; there will be change and the learnings from[…]
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If you’re looking to improve your customer experience, skills-based routing is a must-have in your contact centre − but the concept has changed in recent[…]
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