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Category Archive

Below you'll find a list of all posts that have been categorized as “digital transformation

Where does Microsoft Teams fit in a modern CX strategy?

Where does Microsoft Teams fit in a modern CX strategy?

Onecom , , ,

The adoption of Microsoft Teams has been nothing short of staggering. Teams helps more than 115 million daily active users to connect and collaborate[…]

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How Samsung technology is reshaping the construction industry

How Samsung technology is reshaping the construction industry

Onecom , , , , ,

Frequently subject to drops, humidity, and exposed to materials like sand and dirt, typical business phones and other smart devices are often not ideal[…]

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New Webinar: A Practical Guide to Building an Agile CX & AI Strategy

New Webinar: A Practical Guide to Building an Agile CX & AI Strategy

Onecom , , ,

At a time when customer experience is more important than ever, some organisations are struggling to implement an overarching strategy that is consistent[…]

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How to Create Consumer Loyalty in the Banking Sector

How to Create Consumer Loyalty in the Banking Sector

Onecom , ,

The 12th of August 2020 marked the day the UK officially returned to recession, as the impact of the coronavirus pandemic is felt by a wide range of[…]

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What is the construction industry doing today to digitally transform?

What is the construction industry doing today to digitally transform?

Onecom ,

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Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

Onecom , , ,

In the data-driven world, customer experience is central to a successful digital strategy for any business. Today’s customer lives in a digital,[…]

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