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The Onecom Blog

Omnichannel Contact Centres: The Key to Outstanding Customer Experiences

Omnichannel Contact Centres: The Key to Outstanding Customer Experiences

Onecom

Positive customer experiences (CX) have a resounding effect, turning happy customers into loyal ones. By putting the customer experience at the heart of[…]

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Homeworking in the long term – is your broadband up to the job?

Homeworking in the long term – is your broadband up to the job?

Onecom News , , , , , , , , ,

Many of us relied on our home broadband, our own laptops and whatever we could lay our hands on to get the job done at the start of lockdown – even if[…]

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How to Create Consumer Loyalty in the Banking Sector

How to Create Consumer Loyalty in the Banking Sector

Onecom , ,

The 12th of August 2020 marked the day the UK officially returned to recession, as the impact of the coronavirus pandemic is felt by a wide range of[…]

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How to become a workplace technology etiquette expert!

How to become a workplace technology etiquette expert!

Onecom News , , , , , ,

If today’s a work day, chances are the first thing you did this morning was check emails. Over coffee, you might have sent a message to the work chat in[…]

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12 reasons why we love the new iPhone 12

12 reasons why we love the new iPhone 12

Onecom News , , , , , ,

Apple events are always big news around the globe as the world waits to see what the company’s engineers and innovators have up their sleeves this time[…]

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Onecom wins top Vodafone partner award for 10th year running

Onecom wins top Vodafone partner award for 10th year running

Onecom News , , , , ,

Onecom has been named Vodafone’s Strategic Partner of the Year 2020 – taking the top title for the 10th year running.

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