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Category Archive

Below you'll find a list of all posts that have been categorized as “events

Virtual Call & Contact Centre Expo Recap: Building an Agile CX and AI Strategy

Virtual Call & Contact Centre Expo Recap: Building an Agile CX and AI Strategy

Onecom , , ,

Recently, for the first time ever, the Call & Contact Centre Expo launched virtually, and as always Onecom was on-hand to present the latest in[…]

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New Webinar: A Practical Guide to Building an Agile CX & AI Strategy

New Webinar: A Practical Guide to Building an Agile CX & AI Strategy

Onecom , , ,

 At a time when customer experience is more important than ever, some organisations are struggling to implement an overarching strategy that is consistent[…]

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Onecom customer 1st CENTRAL awarded gold at Insurance Times Awards

Onecom customer 1st CENTRAL awarded gold at Insurance Times Awards

Lucy Callaghan , ,

Designed to recognise and celebrate excellence and innovation across the breadth of UK general insurance, the Insurance Times Awards 2018 was a night of[…]

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Driving digital customer experience in the contact centre

Driving digital customer experience in the contact centre

Onecom ,

Last week, Onecom  hosted the first UK event exploring innovation in the contact centre with partner Mitel, who have recently announced their integration[…]

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