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Category Archive

Below you'll find a list of all posts that have been categorized as “ai”

Driving digital customer experience in the contact centre

Driving digital customer experience in the contact centre

Onecom Events, AI

Last week, Onecom hosted the first UK event exploring innovation in the contact centre with partner Mitel, who have recently announced their integration[…]

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Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

Top 5 reasons to attend Driving Digital Customer Experience: Innovative Automation in the Contact Centre

Onecom Digital Transformation, AI, Mitel, Managed Communication Services

In the data-driven world, customer experience is central to a successful digital strategy for any business. Today’s customer lives in a digital,[…]

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Are law firms able to embrace remote working?

Are law firms able to embrace remote working?

Onecom flexible working, Digital Transformation, AI

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Celebrating a new era of innovation with Mitel, Google…and Onecom

Celebrating a new era of innovation with Mitel, Google…and Onecom

Martin Flick Digital Transformation, AI, Mitel

Game changers don’t happen every day, but yesterday was one of those days. The announcement from Mitel came after the Google Next event that they have[…]

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