Below you'll find a list of all posts that have been categorized as “ai”
The Fourth Industrial Revolution has left no industry unturned by disruption, whether that be for better or for worse. We explore four reasons that smart[…]
Read MoreLast week, Onecom hosted the first UK event exploring innovation in the contact centre with partner Mitel, who have recently announced their integration[…]
Read MoreIn the data-driven world, customer experience is central to a successful digital strategy for any business. Today’s customer lives in a digital,[…]
Read MoreGame changers don’t happen every day, but yesterday was one of those days. The announcement from Mitel came after the Google Next event that they have[…]
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