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The Onecom Blog

Contact Centre Gamification: 8 Things to Consider

Contact Centre Gamification: 8 Things to Consider

Colin Campbell

gami¦fi|ca¦tion the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of[…]

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Onecom signs IoT agreement with Vodafone

Onecom signs IoT agreement with Vodafone

Onecom, UK’s largest independent business telecoms provider

Onecom has announced that it has signed a five-year deal with Vodafone to develop, launch and manage “Internet of Things” (IoT) services for UK businesses.

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Onecom to sponsor Hampshire Cricket for NatWest T20 Blast Finals Day

Onecom to sponsor Hampshire Cricket for NatWest T20 Blast Finals Day

Onecom, UK’s largest independent business telecoms provider

Hampshire Cricket proudly wore Onecom logos during Saturday’s NatWest T20 Blast Finals Day at Edgbaston after signing a sponsorship deal with the[…]

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Customer Case Study: Robert Rock

Customer Case Study: Robert Rock

Onecom, UK’s largest independent business telecoms provider ,

Competing around the world, tour golfer Robert Rock needs a mobile phone provider he can rely on.

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How You Can Reduce Call Handling Times Without Compromising on Service

How You Can Reduce Call Handling Times Without Compromising on Service

Colin Campbell

Get it right first time with Semafone & Onecom Security vs Service: Do You Have to Choose? When you’re running a contact centre, it can be a challenge to[…]

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Customer Service – What It Means To Onecom

Customer Service – What It Means To Onecom

Onecom, UK’s largest independent business telecoms provider

Customer service is at the core of Onecom’s business. It’s what we do.

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