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The Onecom Blog

Customer Service – What It Means To Onecom

Customer Service – What It Means To Onecom

Onecom, UK’s largest independent business telecoms provider

Customer service is at the core of Onecom’s business. It’s what we do.

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How are customer expectations driving us to change our communications strategy?

How are customer expectations driving us to change our communications strategy?

Nick Beardsley ,

Customers’ expectations are changing rapidly, they expect to be able to do business with us in the way they want to. They expect us to be local to them[…]

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Onecom is on the ball at launch of Business League

Onecom is on the ball at launch of Business League

Onecom, UK’s largest independent business telecoms provider ,

Onecom has partnered with the Irish Football Association to encourage local businesses to lace up their football boots and join the inaugural Onecom[…]

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13 Ways to Boost Your Contact Centre Productivity

13 Ways to Boost Your Contact Centre Productivity

Nick Beardsley , , , ,

Tips for making your SME contact centre agents more efficient and your customers happier All too often, you have only one chance to make a lasting[…]

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Onecom awarded top Vodafone accolade for seventh year running

Onecom awarded top Vodafone accolade for seventh year running

Onecom, UK’s largest independent business telecoms provider ,

Onecom has been given one of Vodafone UK’s highest B2B partner accolades for the seventh year running.

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Onecom staff help raise over £2,000 for MIND with charity run

Onecom staff help raise over £2,000 for MIND with charity run

Onecom, UK’s largest independent business telecoms provider ,

Staff from the UK offices of Onecom helped raise more than £2,000 for the mental health charity MIND with a sponsored run.

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