<img alt="" src="https://secure.cope0hear.com/215242.png" style="display:none;">

Category Archive

Below you'll find a list of all posts that have been categorized as “contact centre

Amplifying Business Success Through the Power of Customer Feedback

Amplifying Business Success Through the Power of Customer Feedback

Onecom ,

As CX leaders, monitoring and measuring your customer feedback is not just a box to check, but a strategic imperative that can spark significant growth[…]

Read More
How Five9 & Zendesk Connect Technology, Teams and Customers to Create Seamless Customer Journeys

How Five9 & Zendesk Connect Technology, Teams and Customers to Create Seamless Customer Journeys

Onecom , , , , ,

New rules of contact centre customer service

Read More
Onecom Congratulates Five9 for Gartner Leader Recognition

Onecom Congratulates Five9 for Gartner Leader Recognition

Onecom , , ,

As Five9’s EMEA partner of the year, Onecom would like to extend our congratulations to Five9 for being positioned as a Leader in the 2023 Gartner Magic[…]

Read More
What makes a successful Contact Centre in 2023?

What makes a successful Contact Centre in 2023?

Onecom , , , , ,

Today customers want to be able to reach companies quickly and have their problems solved right away, on whichever channel they most prefer – whether that[…]

Read More
OneSPARKS – Pobl’s vision for a digital future

OneSPARKS – Pobl’s vision for a digital future

Onecom , , , ,

Featuring important topics from industry leaders and experts in their fields.

Read More
Connect4Teams – how Microsoft Direct Routing can benefit your business

Connect4Teams – how Microsoft Direct Routing can benefit your business

Onecom , , ,

Currently Microsoft Teams stands as one of the fastest growing Microsoft applications of all time, boasting more than 145 million daily users worldwide[…]

Read More