Category Archive
Below you'll find a list of all posts that have been categorized as “contact centre”
.png)
OneSPARKS final episode this year! Episode 6 of series 1 draws to a close for 2021. Experts Oli Caudwell, Strategic Acquisitions Manager at Onecom, and[…]
Read More
It’s been a rocky time for retail but after the major disruption of the pandemic, the future looks brighter. During that time, buying habits have changed[…]
Read More
As they face the challenges of a post-Covid world, retailers are increasingly under pressure to deliver the best possible experiences for their customers.[…]
Read More
According to a study by Tech Trust, 59% of UK charities still do not have a digital strategy in place. That may not be a surprise, considering the charity[…]
Read More
Housing Associations are under constant pressure to deliver for their tenants and keep costs down, and traditional ways of working and storing information[…]
Read More
Managing a call centre and keeping customers happy can be challenging. However, the good news is that you can make things easier with a Contact Centre as[…]
Read More